Disaster Recovery

At Breakwater, we recognise the importance of pre-defined disaster recovery plans should a fault develop with an organisation's inbound calls.

The inability to either receive or efficiently handle calls eventually leads to lost sales, revenue and potentially customers and this is something our telecoms team can help you avoid.

Our disaster recovery solutions can be applied within minutes, diverting calls to multiple mobile numbers and arranging a message to advise customers there are operational issues.