Careers with Breakwater IT

As a rapidly expanding business, we are always on the look out for dynamic members of staff with a real “can do” attitude and a good level of experience using a wide range of IT systems

All of our staff work together very much as a team and are expected from day 1 to go that “extra mile” for our customers.  The Breakwater philosophy is all about providing an outstanding customer service so that we are seen as a partner of our customers and not just another supplier.   You should be aware that we have a comprehensive Customer Charter which we adhere to at all times, ensuring that we stand out from our competitors and maintain our renowned high levels of Service and Support

Being a Breakwater team member will involve supporting customers and resolving their issues, either remotely or via onsite visits.  You must be prepared to take ownership and responsibility for ensuring that the customers are always kept abreast of the situation, even after the issue has been resolved.  There will also be occasions whereby you will be expected to provide pre-sales technical reviews of customer sites presenting your findings and recommendations to the Breakwater management team.

All applicants will be expected to have a strong knowledge of the following:-

•          MS Windows Server
•          MS Exchange
•          MS Office
•          Veritas Backup
•          Citrix
•          Sophos Antivirus
•          Cisco Pix Firewalls & firewall skills in general
•          TCP/IP skills, DNS, WINS, DHCP, VPN
•          PC, Server and network hardware troubleshooting skills
•          Knowledge of standard telephone systems and/ or VOIP may be an          advantage as would Mac/Linux skills