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Minimum 3 years of experience with responsibilities for operational management and support of information systems and information technology
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Have an excellent knowledge of IT / data and voice communications technologies
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Have excellent customer care / service skills
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Be able to work alone or as part of a team and meet deadlines
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Enjoy solving problems
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Be able to keep accurate administrative records
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Have excellent organisational skills
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Be able to prioritise key elements of an assignment
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Have effective communication and interpersonal skills for dealing with clients and discussing ideas with technical and non-technical colleagues
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Be able to understand complex information / requirements plus gather and interpret data;
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Have excellent analytical, technical and commercial skills
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Be methodical in approach whilst having a creative flair